Summary:
Key Requirements:
The Grocery Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service.
He/She assumes total store responsibility in Store Director and Assistant Store Director’s absence.
He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the grocery, frozen, and dairy departments.
He/She coordinates human relations for the grocery, frozen, and dairy departments and ensures execution of all company and department policies and procedures on a timely basis.
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Responsible for proper stock levels in grocery, dairy and frozen departments
Responsible for interviewing, training, scheduling, performance and productivity of all grocery department team members (including frozen, dairy, grocery and night crew)
Responsible for completing and communicating performance evaluations in a timely manner within the department
Manage all dairy/frozen and grocery merchandising
Ensure proper rotation procedures are being enforced
Responsible for ordering all seasonal merchandise and maintaining records of movement
Coordinate and maintain all displays and quantity purchases
Responsible for grocery and dairy/frozen ad estimates and purchasing
Coordinate with all grocery DSD partners on displays and buy-ins
Responsible for backroom organization, appearance, safety and stock level, including frozen and dairy vaults, as well as the outside area behind the store
Manage individuals and delegates responsibilities as appropriate to motivate and instill excellence in the individuals within the departments in a positive manner
Coordinate cleanliness and maintenance needs with Service Manager.
This includes grocery, frozen and dairy equipment and fixtures as well as displays, floors, ceilings and décor
Responsible for controlling, safeguarding and monitoring all store assets, ensuring policies and procedures are implemented for control of asset
Perform other duties as requested or required by upper management
Key Responsibilities:
Must be 18 years of age or older
High School Diploma or equivalent
Minimum of one year of store experience
The Grocery Manager is required to work an average of 45-48 hours per week.
This will involve multiple opening, closing and day shifts depending on the store needs
Must maintain Certified Food Safety Manager certification
Must be able to lift up to 50 lbs and stand for long periods of time (up to 6 hours)
Must also be able to bend, lift, and perform all other physical aspects of the job
Ability to function as a team member and get along with others
This job description is intended to provide a high-level of general requirements for this position.
It is not a complete statement of duties, responsibilities or requirements.
Other duties not listed here may be assigned as necessary to ensure proper operations.
OUR MISSION
Ultimate Service Superior Performance Positive Impact
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