The *Community Manager* is responsible for maintaining full professionalism while directing and controlling all aspects of the apartment community, including site-level operations and on-site team, to ensure full compliance with company policies and procedures, safety protocols, and all Fair Housing guidelines.
Additionally, the Community Manager is responsible for facilitating a positive work environment with the team, as well as providing a high degree of customer service to cultivate a quality community living experience for our valued residents.
*Direct Report* – Regional Manager
*Responsibilities*
· Monitor and promote the consistency and effectiveness of site staff sales performance in all areas related to prospective resident interactions including showing, leasing, follow-up procedures, and obtaining closure in adherence with Fair Housing and the company resident qualifying guidelines.
· Oversee the leasing process by reviewing and approving/denying prospective resident applications in adherence to the company’s resident qualifying criteria.
· Regulate and oversee all property-related expenses.
Provide timely receipt and reconciliation of all charges related to renting.
· Ensure that the property month-end closeout is financially accurate and timely.
· Collaborate with the Regional Manager in the development of annual operating and major improvement budgets.
· Always demonstrate and direct all team members in professional courtesy while interacting with residents.
· Maintain an open-door policy to promptly address all resident requests, comments, concerns, or complaints for the purpose of increasing retention and overall satisfaction.
· Facilitate an ethical and harmonious work environment and ensure effectiveness of team.
· Consistently and effectively monitor job performance using adequate documentation and communicating deficiencies and corrective actions taken with your Regional Manager.
· Oversee, direct, and manage all facets of community maintenance.
· Lead and partner with maintenance personnel to utilize property resources to achieve resident satisfaction and building efficiency.
· Ensure on-site conditions are well maintained while staying within the approved budget.
· Willingly take on additional projects and/or duties as assigned.
*Qualifications*
· High School diploma or GED.
Associate degree or bachelor’s degree preferred.
· Three to five years apartment industry with supervisory/management experience.
· Excellent interpersonal communication skills.
· Professional demeanor and appearance.
· Excellent organization and multitasking skills, and attention to detail.
.
Strong financial reporting, organization, and accounting skills; this role requires thorough attention to detail.
· Understanding of property management software.
Experience with RealPage OneSite beneficial but not required.
· Strong computer skills and excellent knowledge of Microsoft Office products, including Word, PowerPoint, Excel, and Outlook.
Job Type: Full-time
Pay: From $70,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Experience level:
* 3 years
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Property Management: 3 years (Required)
* Customer service: 3 years (Required)
* Fair Housing regulations: 3 years (Required)
Ability to Relocate:
* San Angelo, TX 76904: Relocate before starting work (Required)
Work Location: In person
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