Betty Hardwick Center
Published
March 7, 2024
Location
Questions? Call 325-691-2076 Abilene
Category
Default
Hours
Monday – Friday 8 a.
m.
– 5 p.
m
Salary
$13.
00 - $14.
1538 per hour; will be eligible for a one and two year step increase, depending on satisfactory performance
Benefits
Medical, Life, 401A, 457, Roth, Dental, Vision
ZIP Code
79606
Job Type
Full-Time
Description
The Client Account Specialist (CAS) is responsible for providing quality customer service to consumers, visitors, staff, and to any customers of the Betty Hardwick Center.
The CAS will treat all consumers with dignity and respect and will assist with providing a treatment environment that is comfortable and safe, including face to face and telephone contacts.
Daily service functions and other duties as assigned must be completed in a timely, organized, and accurate manner.
Service functions include but are not limited to data entry, reviewing clients notifications to see what is needed for update, assisting with centralized scheduling, will complete financial assessment (fees), insurance verification, check disbursements, collecting payments, supplying receipts for payments, answering multiple phone lines when auto attendant is down, relaying timely and accurate messages to staff, managing the condition of the main lobby, including ensuring the water dispenser and cup dispenser are always stocked, the soft drink and candy machines are in working order, magazines are available, and the general appearance is orderly.
The CAS must be able to handle multiple tasks simultaneously.
The CAS must maintain excellent attendance and promptness.
This position will report to the Chief Administrative Officer.
All Betty Hardwick Center campuses are Tobacco Free.
Use of any tobacco products is not permitted on any of our grounds.
Betty Hardwick Center strives to provide a trauma-sensitive culture of safety, compassion and choice.
We value applicants who have training and personal experience in Trauma Informed Care.
Qualifications
High school diploma or equivalent.
Computer literate
Experience in mental health and/or medical services preferable
Good clerical skills
Customer service/receptionist experience
Multiple phone line experience
Must have a valid Texas Driver’s License and be an insurable driver
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